- How do I place an order?
To place an order with MAISON LEMILA you can order through our online boutique. To do this you will need to navigate to the chosen product and size, and follow the prompts starting with the ‘Quick Buy’ or ‘Add to Bag’ button. To further your transaction you will then have to click the ‘Checkout’ button on the mini basket or shopping bag page.
2. What happens if my payment is declined?
If you are experiencing difficulty completing your transaction there could be a variety of reasons as to why your bank is declining the transaction. Firstly, check that the details you have entered into the checkout match the details on your bank card. If all details are correct, and your transaction is still being decline, you should contact your card provider who will be able to give you further visibility on your transaction.
3. What can I do if an item is unavailable?
If you cannot find the item or size you require, we invite you to contact us through our enquiry form and we will do our best in assisting you to find the piece you are looking for.
4. Can I order by telephone?
Maison Lemila currently does not offer purchases over the telephone. To place an order with us, please contact us via the online boutique or the following email address: [email protected].